Privacy Policy
At Alankar, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our jewellery products.
1. Information We Collect
When you use our website, we may collect information such as:
- Your name, email address, phone number, and delivery address.
- Billing and payment-related information.
- Details of products you purchase or add to your cart.
- Information you provide when contacting our customer support.
- Website usage, browser, device, and technical information.
2. How We Use Your Information
Your information may be used to:
- Process and deliver your orders.
- Confirm payments and provide order updates.
- Respond to your questions and customer service requests.
- Improve our website, products, and shopping experience.
- Send promotional offers and updates where you have provided consent.
- Prevent fraudulent or unauthorised transactions.
3. Payment Information
Payments made through our website may be processed by trusted third-party payment providers. We do not intentionally store complete debit card, credit card, or other sensitive payment credentials on our website.
4. Cookies
Our website may use cookies and similar technologies to remember your preferences, maintain your shopping cart, understand website usage, and improve your browsing experience. You can control or disable cookies through your browser settings.
5. Sharing of Information
We do not sell or rent your personal information. We may share necessary information with trusted service providers such as payment processors, delivery partners, hosting providers, and technology services when required to provide our services.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or misuse. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies before providing any personal information.
8. Your Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also choose not to receive promotional communications from us.
9. Children’s Privacy
Our website is not intended for children who are unable to legally make purchases or provide personal information without appropriate consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable laws. Any updated version will be published on this page with the revised effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website.
Last Updated: August 2026