Shipping Policy

At Alankar, we carefully pack every jewellery order to ensure that your products reach you safely and in excellent condition. This Shipping Policy explains our delivery process, estimated timelines, and other important shipping information.

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

2. Delivery Time

Once your order has been dispatched, delivery usually takes approximately 3–7 business days, depending on your location and the availability of courier services.

Delivery timelines are estimates and may vary due to weather conditions, public holidays, courier delays, remote locations, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase. Any free shipping offers will be subject to the terms and conditions mentioned during the promotional period.

4. Order Tracking

Once your order has been dispatched, we may provide you with a tracking number or tracking details through your registered email address or phone number. You can use these details to track your shipment.

5. Delivery Address

Please make sure that your shipping address, phone number, and other contact details are correct before placing your order. Alankar will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

6. Delayed or Lost Shipments

If your order is significantly delayed or appears to be lost during transit, please contact our customer support team. We will coordinate with the delivery partner and assist you in resolving the issue.

7. Damaged Packages

Please inspect the package carefully when you receive it. If the package appears damaged or tampered with, we recommend taking photographs or a video before opening it and contacting us as soon as possible.

8. International Shipping

International shipping availability, delivery times, customs duties, and applicable taxes may vary depending on the destination country. Any customs duties or additional charges imposed by the destination country may be the responsibility of the customer.

9. Contact Us

If you have any questions about your order or shipping, please contact Alankar through the contact details provided on our website. Our team will be happy to assist you.

Last Updated: August 2026